Hi, I had a gas fire fitted earlier this week, your engineers carrying out
the work were so efficient and customer focussed that I feel I should feed
back how good they were.

The two guys that did the installation kept the
room clean, listened to my suggestions and worked incredibly hard to finish
the job quickly and to a high standard.

The end result is excellent and I
will be recommending Heatcraft whenever possible. Please thank them for
their hard work.

Many thanks

June 2022

efficient and customer focussed…


I would like to say thank you for the job you did for us, we had an idea of what we wanted to achieve and after great advice and installation you managed to achieve more than we had hoped for, so again thank you.

Andrew & Sarah.  23rd June 2021

“more than we had hoped for”
I would like to thank you for your service. The fire is perfect it was very well packaged and delivered on time. I would also like to thank you for the updates and answering any questions that I asked .

Regards Mr M Platt

June 15th 2021

Fire is perfect…
Very impressed with the service we received from the staff at Anglia Heatcraft. Our gas fire was expertly fitted very quickly and cleanly – not a spec of dust or soot left behind! Would     highly recommend this company. A very big thank you to Michael and Jonno.
Best wishes to you all
Very satisfied customers from Hickling
     22nd March 2021
Very impressed
We were impressed by Heatcraft service since the very first day we walked into their showroom. What a difference from the other companies we visited before. First we were asked what were our needs and then we were taken around and showed the different options available and informed about the technical differences of the different models and not only how they look like. The installation job went effortlessly and without making any mess at all and…………. we love the final result. During these days I have to mention that all Heatcraft personnel was wearing protective masks, keeping the safe distance making me feeling safe/good when they were around my place.
Bottom line a very good experience and …….. I feel I spent well my money.
F. I. 28th September 2020
…..we love the final result

We have recently had dealings with Andrew at Heatcraft Anglia and have been very impressed. His knowledge and helpful manner has been very instrumental in our final choice of purchase. All follow up communication and after sales service has been exemplary. We will definitely recommend Heatcraft Anglia to friends and family and would have no hesitation in using them in the future.

14th September 2020

“….service has been exemplary.”

We found the whole process from the first visit to our home to the installation of our lovely new fireplace to be absolutely seamless. Our requirements were understood straightaway and our visit to the showroom confirmed we were using the right company. Friendly, enthusiastic, professional from start to finish. Can not recommend Heatcraft Anglia highly enough.  2nd September 2020

Friendly, enthusiastic, professional…

We started to have a problem with the chimney on our solid-fuel stove, so contacted Heatcraft.

As it was “Lockdown” we weren’t surprised to be told that at that moment, they couldn’t visit.

As soon as it was possible, their surveyor arranged a visit – he was prompt, efficient and helpful.

Within the limitations of supplies, we quickly had a new chimney

The installers were friendly, efficient and highly competent.

We have had dealings with Heatcraft for about twenty years and never been disappointed.

28th August 2020

…never been disappointed
“A very big thank you from start to finish with our new fireplace and fire.  All staff have been so helpful. Thank you for everything.” 6 March 2019
Thank you.
Thank you from start to finish
“This is to say thank you VERY much to the members of Heatcraft who so skilfully fitted our new wood burning stove on November 16 2018 (my birthday!!).  Wonderful job and a great success, happy days.
The Barker family”
Thank you very much